An Introduction to Managing Knowledge, 3^rd Ed.

Managing Knowledge -- Unit 1

The Open University

Publisher: The Open University, 2001

ISBN: 0-7492-7739-4

Synopsis:

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Table of Contents:

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1. Introduction
• 1.1 Welcome to Managing Knowledge
• 1.2 Structure of Unit 1
• 1.3 Aims
• 1.4 Learning Objectives
2. Managing Knowledge for Individuals
3. Why Knowledge Management Now?
4. Managing Knowledge in Practice
• 4.1 Some Examples
• 4.2 Managing Knowledge: Activities and Issues
5. Themes and Scope of Knowledge Management
• 5.1 Knowledge Resources and Capabilities
• 5.2 Knowledge and Intellectual Capital
• 5.3 Managing Knowledge and Information Management
• 5.4 Managing Knowledge and the Learning Organization
6. Talking About Knowledge
• 6.1 Data, Information and Knowledge
• 6.2 Typologies of Knowledge
• Knowing that, knowing how, knowing why
• Formal and informal knowledge
• Explicit (codified) and tacit knowledge
• Karl Wiig's classification of knowledge
• Other types of knowledge
7. The B823 Approach and Themes
• 7.1 Resources and Capabilities
• 7.2 Knowledge Creation and Application
• 7.3 The Reflective Practitioner
• 7.4 Communication
• 7.5 Technology and Knowledge Management
• 7.6 Knowledge and Management
• 7.7 The Importance of Context
• 7.8 Managing Knowledge as a Collective Enterprise
• 7.9 Uncertainty and Complexity