Building Team Effectiveness, 2^nd Ed.

Managing Development and Change -- Unit 7

The Open University

Publisher: The Open University, 1997

ISBN: 0-7492-7959-1

Synopsis:

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Table of Contents:

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• Session 1 Some Questions About Teams
• 1.1 What is a Team?
• 1.2 Why a Team? Won’t a Group Do?
• 1.3 How Effective is Your Team?
• 1.4 Why Do (Only Some) Teams Succeed?
• Session 2 Getting the Most from Individuals
• 2.1 Managing the Numbers
• 2.2 Managing the Mix
• Multi-national teams
• Top teams
• 2.3 Functional Roles and Team Roles
• Allowable weaknesses
• Team-role summary
• 2.4 Team Behaviours and Leadership
• Key behaviours
1. Classifying behaviour
2. Observing the satisfaction of personal needs
• Leadership styles
• Session 3 Being Clear About the Task
• 3.1 Setting Goals
• 3.2 Harnessing Creativity
• 3.3 Teamworking and Self-Directed Teams
• 3.4 Accomplishing the Task
• Session 4 Understanding Team Dynamics
• 4.1 Building Cohesion Without Conformity
• 4.2 Improving Communication
• 4.3 Establishing Healthy Norms
• 4.4 Stages of Teambuilding
• Forming
• Storming
• Norming
• Performing
• Adjourning or mourning
• Session 5 Managing External Relationships
• 5.1 Managing Inter-Group Relationships
• 5.2 Managing External Boundaries