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Business Process Management
The Third Wave
Publisher: Meghan-Kiffer, 2003
ISBN: 0-929652-33-9
Synopsis:
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Table of Contents:
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Contents
- The Next Fifty Years
- A Walk Over the Hill
- Enterprise Business Processes
- Business Process Management
- Reengineering Reengineering
- Business Process Outsourcing
- Management Theory, R.O.I. and Beyond
- Implementing Business Process Management
- Tomorrow's Interview in BPM 3.0 Magazone
- Epilogue
- Appendix A: The Language of Process
- Appendix B: Business Process Management Systems
- Appendix C: The Theoretical Foundations of the Third Wave
- Appendix D: Lessons Learned from Early Adopters
- Appendix E: The MBA Curriculum
Reviews:
Business Process Management
Rating: (Not Rated)
First, the authors think that the IT departments usually should go where the sun doesn't shine, and I can't fault them for that. Then, they lambast BPR, and I can't fault them for that either. But they are very buzz-word happy and touts the BPML as the magic answer (SAP for example decided it wasn't). The book is worth reading, if you manage to disregard their extreme hype, but it isn't for novices.