Concepts in Enterprise Resource Planning

Bret J. Wagner, Ellen F. Monk, Joseph A. Brady

Publisher: Thomson, 2001 , 176 pages

ISBN: 0-619-01593-4

Synopsis:

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Table of Contents:

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1. Business Functions, Processes, and Date Requirements
• Objectives
• Introduction
• Functional Areas and Business Processes
• Functional Areas and Business Processes of a Very Small Business
• Functional Areas and Information Systems
• Exercises
• Summary
2. The Development of Enterprise Resource Planning Systems
• Objectives
• Introduction
• The Evolution of Infomation Systems
• ERP Software Emerges: SAP and R/3
• Questions About ERP
• The Continuing Evolution of ERP
• Exercises
• Summary
• End Notes
3. Marketing Information Systems and the Sales Order Process
• Objectives
• Introduction
• Overview of Fitter Snacker
• Problems with Fitter Snacker's Sales Process
• Sales and Distribution in ERP
• A Standard Order in SAP R/3
• Customer Relationship Management
• Exercises
• Summary
• End Notes
• Bibliography
4. Production and Materials Management Information Systems
• Objectives
• Introduction
• Production Overview
• The Production Planning Process
• ERP in Supply-Chain Management
• Exercises
• Summary
• End Notes
5. Accounting and Finance
• Objectives
• Introduction
• Accounting and Finance Activities
• Operational Decision-Making Problem: Credit Management
• Product Profitability Analysis
• Management Reporting with ERP Systems
• Exercises
• Summary
• End Notes
6. ERP and the World Wide Web
• Objectives
• Introduction
• E-Commerce Background
• Using ERP Through an ASP
• Connectivity
• Summary
• End Notes