Extreme Management

What They Teach at Harvard Business School's Advanced Management Program

Mark Stevens

Publisher: Warner / Grand Central Publishing / Hachette, 2001

ISBN: 0-446-67829-5

Synopsis:

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Table of Contents:

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-4. Prologue
-3. Introduction: A History of the Advanced Management Program
-2. The Principles of the Advanced Management program
-1. About This Book
0. The Inner Sanctum: Behind the Curtain of the Advanced Management Program
• The Advanced Management Program Regimen
• Weeks One and Two
• Weeks Three Through Eight
• Weeks Nine and Ten
• Conclusion of the Program
• A Typical Day in the Life of an Advanced Management Program Student
1. First Strike Leadership: Mastering the Art and Science of Making Decisions and Motivating People
• Avoiding the Trap of Management by Fashion Trend
• Private Lists Can Provide Road Maps for Managerial Action
• Good Leaders Rewrite the Rules of Their Leaders
• Micromanagers Beware: Self-Protection Is Really Self-Limitation in Disguise
• In Business, Even War Heroes Have to Put Away the Sword
• Moshe Levy's Five Steps to Powerful Team Building
• The Quest for Perfection Is a Sure Sign of a Small Thinker
• First Find Your Comfort Zone — Then Find a Way Out
• Enlightened Leadership: The Power of the Perpetual Student
2. Tuning the Straivarius: Building World-Class Organizations
• Leveraging the Change Equation: D x M x P >";" Cost
• Bottom-up Learning: How Employee Criticism Can Make You a Better Manager
• Place Yourself in a Fishbowl: Emerge a Better Leader with the Organizational Fitness Profile
• Your Organizational Fitness Profile Road Map
• Evolution + Revolution = Solution
• Leadership 101: The Jack Welch Way
• Six Rules for Successful Leadership from GE's Jack Welch
• James F. Lincoln's Observations on Management
• Three-Point System for Linking Strategy to Action
• Draw a Straight Line from Where You Are to Where You Want to Be
• Make Lists to Target Organizational Goals
• Motivate Subordinates to Embrace Change
3. The Mind Is Mightier Than the Sword: Competitive Strategies and Tactics That Win
• Quality Is Good — Strategy Is Better
• BMW's Legacy of Performance
• In the Art and Science of Negotiating, the Heavyweights Start at the End and Work Backward
• War Games Make Your Business Battle-Ready
• Leveraging the Power of Critical Opposites
• Competing the Hewlett-Packard Way
• The Power of Organizational Strategy: Mastering the 7-S Model
• Identifying Opportunities for Improvement: Using the 7-S Model
• Managing Change with the 7-S Model
• How to Pick and Manage Markets Competitors Can't Penetrate
• Sustaining Competitive Advantage, Bill Gates Style
• Industry Attractiveness Scorecard
• The art of Making Your Business Stand Out from the Crowd
• Action Plan for Leveraging the Power of Learning
4. The Discipline of SWAT Team Service
• The Ultimate Synergy: Leveraging the Service-Profit Chain
• In Poorly Managed Companies, People Are Problems … In Well-Managed Companies, People Are Problem-Solvers
• Intuit's Relentless, Out-of-the-Box Customer Passion
• How to Turn Angry Customers into Loyal Patrons
• The Paradox of the Satisfied Customer
5. Unlocking the Black Box of Finance
• Mastering the DuPont Formula and Other Tricks for Decoding Financial Statements
• Proportion
• Direction
• Exploring the Apple Tree Analogy
• When It Comes to Global Currency Hedging, the One Sure Way to Lose Money May Be to Insure Against It
• In Business, the Best Time to Perform an Autopsy Is When the Patient Is Still Alive
• Creating Successful Business Models: It's All in the Numbers
• Epilogue
6. A Global Perspective — Recent Advanced Management Program Sponsoring Companies
7. Advanced Management Program Commanders
8. Sources