Essential Tools for Operations Management

Tools, Models and Approaches for Managers and Consultants

Simon A. Burtonshaw-Gunn

Publisher: Wiley, 2010 , 146 pages

ISBN: 978-0-470-74592-2

Synopsis:

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Efficient and effective operations hold the key to success for any organization.

Over the years, a plethora of tools and techniques has been developed to help managers and consultants improve their operations. Yet, with so many  available, it can be hard to know which one will work best for you.

Essential Tools for Operations Management helps you navigate this complexity, providing a range of processes, ranging fromn business plans to customer relationship management.

Packed with diagrams, strategies, guidance and further resources, this is a book you'll want to refer to over and over again.

Table of Contents:

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1. Strategic Management
2. Business Planning
3. Product Development
4. Supply Chain Management
5. People Management