Essential Tools for Organization Performance

Tools, Models and Approaches for Managers and Consultants

Simon A. Burtonshaw-Gunn, Malik Salameh

Publisher: Wiley, 2009 , 130 pages

ISBN: 978-0-470-74665-3

Synopsis:

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This book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the role of knowledge management in organizational and idividual improvement is vital. Secondly, performance management for individual employees, and collaboration between organizations can bring about lasting change and development. Each chapter presents a balance between the organization's and individual performance commitment, and features helpful pointers to further sources of information.

Table of Contents:

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1. Process Management
2. Change Management and Organizational Development
3. People-Focused Performance Management
4. Knowledge Management and Performance
5. Organizational Development through Collaborative Working