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Knowledge Management Handbook
Publisher: CRC, 1999 , 328 pages
ISBN: 0-8493-0238-2
Synopsis:
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The Knowledge Management Handbook provides an essential reference, integrating perspectives from researchers ans practitioners on knowledge management. With many prominent individuals and organizations contributing to the work, this book outlines a sound foundation of the methodologies, technologies, techniques, and practices in the field. Adavcned topics include knowledge discovery, data warehousing, data mining, web-based technology, and intelligent agents.
Key features:
- Serves as the only handbook available on knowledge management
- Presents an easy-to-read, practical guide to the subject
- Discusses all the leading concepts in knowledge technologies and management — suitable for the nontechnical manager
- Provides important applications as well as case studies focusing on issues of implementation of KM
Table of Contents:
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- Preface (Knowledge Management: Fact or Fiction?)
Jay Liebowitz - Section I: Knowledge Management and Strategy
- The Current State of Knowledge Management
Thomas J. Beckman - Knowledge Management and the Broader Firm: Strategy, Advantage, and Performance
Thomas H. Davenport - Introducing Knowledge Management into the Enterprise
Karl M. Wiig - Section II: Knowledge Management: People and Measures
- People Who Make Knowledge Management Work: CKO, CKT or KT?
Angela Abell and Nigel Oxbrow - A Look Toward Valuating Human Capital
Jay Liebowitz - Performance Measures for Knowledge Management
Carl R. Moore - Section III: Knowledge Management: Some Elements
- Knowledge Selection: Concepts, Issues, and Technologies
Clyde W. Holsapple and K. D. Joshi - Intellectual Capital and Knowledge Creation: Towards an Alternative Framework
James A. Sena and A. B. (Rami) Shani - MetaKnowledge and MetaKnowledgebases
Ed Swanstrom - Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach
Robert de Hoog, Gertjan van Heijst, Rob van der Spek, John S. Edwards, Ron Mallis, Bart van der Meij, and Robert M. Taylor - Section IV: Knowledge Management: Knowledge Technologies
- Intelligent Agents for Knowledge Management — Toward Intelligent Web-Based Collaboration within Virtual Teams
Seung Baek, Jay Liebowitz, Srinivas Y. Prasad and Mary Granger - Groupware: Collaboration and Knowledge Sharing
David Coleman - Knowledge Discovery
Glenn Becker - Knowledge-Based Systems: A Look at Rule-Based Systems
Dustin Huntington - Section V: Knowledge Management: Applications
- Knowledge Management in Industry
Patricia S. Foy - Knowledge Management in Government
Kim Ann Zimmermann
- Preface (Knowledge Management: Fact or Fiction?)
Reviews:
Knowledge Management Handbook
Rating: ******** (Very good)
A very excellent collection of articles, that should be used more in the universities.
It manages to answer a number of questions about KM and explain a number of issues as well. A must read.
But please be aware that this is absolutely not a primer or the first book you put into the hands of people, some experience and learning has best been seen to before you tackle this book.