Leadership and Motivation

The Capable Manager -- Book 3

The Open University

Publisher: The Open University, 1996

ISBN: 0-7492-4914-5

Synopsis:

Toggle Synopsis

Table of Contents:

Toggle Table of Contents

• Session 1 Understanding Human Behaviour
• Introduction
• 1.1 The Complex Nature of Human Behaviour
• Theory X and Theory Y
• Theory X Assumptions About Human Behaviour
• Theory Y Assumptions About Human Behaviour
• 1.2 Behaviour is Driven by Needs: Maslow and Alderfer
• 1.3 Some Perspectives in Human Behaviour
• Beware of False Assumptions
• The ‘Real’ World is the Only One that Counts
• Everyone Works for the Same Goals
• The Facts Speak for Themselves
• Difficulties in Changing Assumptions
• Values and Beliefs
• Learned Behaviour
• Summary and Objectives
• Session 2 Motivation
• Introduction
• 2.1 Motivation: Some Alternative Methods
• The Rational-Economic Model
• The Social Model
• The Self-Actualising Model
• Herzberg’s Two-factor Theory of Motivation and Job Satisfaction
• The Complex Model
• 2.2 Rewards and Job Satisfaction
• Expectancy Theory
• Linking Effort and Performance
• Linking Performance and Reward
• Types of Outcomes Available
• Job Satisfaction
• 2.3 Putting Motivation Theory to Work
• Practical Applications at Work
• Summary and Objectives
• Session 3 Leadership Theories
• Introduction
• 3.1 What is Leadership?
• 3.2 Leadership Characteristics
• 3.3 Leadership Style
• 3.4 Contingency Theories of Leadership
• The Leader
• The Led
• The Task
• The Context
• Fitting the Variables Together
• Limitations
• Summary and Objectives
• Session 4 Developing Yourself as a Leader
• Introduction
• 4.1 Leadership Redefined
• 4.2 Leadership Functions
• Being a Role Model
• Maintaining Morale, Cohesion and Commitment
• 4.3 Participation
• 4.4 Delegation
• Summary and Objectives
• Session 5 Managing Your Boss
• Introduction
• 5.1 Getting to Know Your Boss
• 5.2 Developing and Managing the Relationship
• Matching Needs and Styles
• Mutual Expectations
• Information Flow
• Dependability and Honesty
• Use of Time and Resources
• 5.3 Is Managing the Relationship Your Responsibility?
• 5.4 When Your Boss is a Problem
• Summary and Objectives