Management Approaches to Development and Change, 2^nd Ed.

Managing Development and Change -- Unit 2

The Open University

Publisher: The Open University, 1997

ISBN: 0-7492-7934-6

Synopsis:

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Table of Contents:

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• Session 1 A Systems Approach to Development and Change
• 1.1 Representing Complexity
• 1.2 Systems Thinking
• 1.3 Systemic Approaches
• Components, elements and subsystems
• Boundaries
• 1.4 Workable Boundaries
• The helicopter view
• Environment
• 1.5 Systems Behaviour
• Input-Output Diagrams
• Control
• Session 2 Diagramming as a Tool for Exploring Development and Change Situations
• 2.1 A Picture Paints a Thousand Words
• 2.2 Diagram Types and Techniques
• 2.3 Diagramming Guidelines
• Clarity
• Overcrowding
• Logic
• Labels
• Assumptions
• Consistency
• Keys
• 2.4 Describing the Current Situations
• Functional Flow Diagrams
• Activity Sequence Diagrams
• Relationship Diagrams
• Systems Maps
• Other diagram types used for description
• 2.5 Analysing Change Scenarios
• Force-Field analysis
• Influence Diagrams
• Multiple Cause Diagrams
• Information Flow Diagrams
• Rich Pictures
• Session 3 Developing Your Management Practice
• 3.1 An Approach to Learning
• 3.2 Learning to Manage Development and Change