Operations, 2^nd Ed.

International Enterprise

The Open University

Publisher: The Open University, 2001

ISBN: 0-7492-7682-7

Synopsis:

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Table of Contents:

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0. Introduction To The Unit
• Background
• Aims
• Objectives of the unit
• Overview of the unit
1. Operations Management
• 1.1 What is Operations Management
• 1.2 Different Types of Operations
• 1.3 Operations and Corporate Strategy
• 1.4 Key Decision Areas in Operations Management
2. The Challenge of Internationalization
• 2.1 The Effect of International Business Strategies on Operations Management
• Outputs
• Process
• Inputs
• Direct Export
• Joint Venture
• Direct Foreign Investment in a Sales Subsidiary
• Direct Foreign Investment in a Production Facility
• 2.2 Reasons for International Operations
• Market Seeking
• Resource Seeking
• 2.3 The Effects of Information Technology (IT) on International Operations
• 2.4 The Learning Opportunities from International Operations
• 2.5 Using Operations to Drive Business Strategy in an International Context
3. Structural Issues
• 3.1 Location Decisions
• 3.2 The Scale and Scope of International Operations
• 3.3 The Configuration of International Operations
• 3.4 Technology
• Appropriateness/Robustness Factors
• Transferability Factors
• 3.5 Suppliers
• 3.6 The Strategic Role of Structural Decisions in International Operations
4. Infrastructural Issues
• 4.1 Learning from Others
• 4.2 Planning and Control
• 4.3 Quality
• 4.4 Organization
• 4.5 Managing the Workforce
• 4.6 Performance Measurement Systems
• 4.7 New Product Development
5. Conclusion to the Unit
• Unit Summary
• International Operations and Global Strategy: The Global-Local Dilemma
• Current Trends
• Future Developments
• Concluding Remarks