Strategies for Managing Complex Change, 2^nd Ed.

Managing Development and Change -- Unit 10

The Open University

Publisher: The Open University, 1997

ISBN: 0-7492-7979-6

Synopsis:

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Table of Contents:

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• Session 1 Managing Complex Change
• Session 2 Organizational Development
• 2.1 Some Key Features
• 2.2 Some Underlying Assumptions
• 2.3 An OD Framework
• Optional reading
• Session 3 Getting OD Started
• Stage 1: Agree Organizational Purpose/Mission
• Stage 2: Assess the Outer and Inner Contexts
• Stage 3: Gather Data
• Stage 4: Gain Involvement
• Session 4 Managing the Transition
• Step 5: Set Targets for Change
• Decide where to intervene
• Decide on scope of change activities
• Step 6: Implement Change and Development Activities
• Individual level activities
• Group level activities
• Inter-group activities
• Organizational level activities
• Step 7: Evaluate and Reinforce Changes: Measuring and Communicating Success
• Conslidating changes
• Session 5 An Assessment of OD
• 5.1 Comparing OD with Other Change Management Strategies
• 5.2 Some Critical Success Factors when Managing Complex Change
• Rule 1 Get participation
• Rule 2 Get resources
• Rule 3 Start small but start real
• 5.3 Conclusion