The Complete Guide to Mergers and Acquisitions

Process Tools to Support M&A Integration at Every Level

Mark Herndon, Timothy J. Galpin

Publisher: Jossey-Bass, 1999

ISBN: 0-7879-4786-5

Synopsis:

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Table of Contents:

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1. Preface
2. The Authors
1. Integration: The Real Deal
• Why Deals Are Done
• Integration: An Experience-Driven Skill Set
• The Watson Wyatt Deal-Flow Model
2. Integration Begins with Due Diligence
• Redefining the Process of Due Diligence
• Due Diligence and Integration Risk Factors
• Due Diligence and Organizational Culture
• Due Diligence and Human Capital
• Coordinating HR into the Due Diligence Process
3. Welcome to the Big leagues of Change Management
• Organizational Dynamics Created by Mergers and Acquisitions
• Concepts of Change Management
4. The Merger Integration Work Streams Model
• The Merger Integration Work Streams Model
• Deploying the Model
5. Organizing and Involving Integration Task Forces
• Establishing the Integration Infrastructure
• Launching the Planning Process
• Managing the Integration Project
6. Tell It Like It Is: Honest Communication
• The Johari Window
• Communication Models for a Merger
• Knowledge Before New Skills
7. Don't Let Them Jump Ship: Retaining Your Key People
• Identifying Key People
• Understanding What Motivates People
• Developing and Executing an Action Plan
8. Setting the Organization Cures Many Ills: Structures and Staffing Decisions
• Common Problems
• Ten Principles
• Fair Processes
• Staffing Process Models
9. Keeping Track of Success: Merger Measurement Systems
• Integration Measures
• Operational Measures
• Process and Cultural Measures
• Financial Measures
10. "But They're So Different": Cultural Integration
• Defining Organizational Culture
• Discovering, Inventing, and Delivering Cultural Integration
• Answering Key Questions
• Sticking to the Implementation Plan
• Continuous Management of Cultural Integration
11. Putting It All Together: Human Capital Integration and the Human Resources Function
• The "Making Strategy Work" Model
• The Competitive Advantage Model
• Case Studies in Human-Capital-Related Integration
12. Keys to M&A Success
• Recommendations for Success
• Developing a Sustained M&A Capability
• Avoiding "Killer" Phrases
13. Resource A: Sample Task Force Charter
14. Resource B: Integration Planning Template
15. Resource C: Executive Summary of Watson Wyatt Worldwide's 1998-1999 Mergers and Acquisitions Survey, Assessing and Managing Human Capital: A Key to Maximizing M&A Deal Value