The Financial Times Handbook of Management

The State of the Art

Stuart Crainer

Publisher: Pitman Publishing, 1995 , 1184 pages

ISBN: 0-273-60694-8

Synopsis:

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Management is the art of the moment. It is not a static art. It is more dynamic, challenging and complex than ever before. For millions of managers across the world it is a constant source of excitement, learning and achievement.

There is no one secret of management, but for once there are more answers than questions. The Financial Times Handbook of Management is the most ambitious, comprehensive and authorative management solution ever published.

This Handbook brings together the latest management thinking from the best in the world — Pascale, Moss-Kanter, Mintzberg, Hamel, Semler and more.

There is no better solution to your management questions: there is no better source of ideas.

Table of Contents:

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• Foreword: Managing Out of Bonds
  Gary Hamel
• Introduction
  Stuart Crainer
• Part 1: Foundations of Management
  • The Changing Nature of Organizations
    • Overview
      Christopher Lorenz
    • International Practice: Asea Brown Boveri
    • Thinkers: Rosabeth Moss Kanter
    • Managing Change
      Ian Cunningham
    • Thinkers: Tom Peters
    • Building the Entrepreneurial Corporation
      Sumantra Ghoshal and Christopher A. Bartlett
  • The Changing Nature of Managerial Work
    • Overview
      David W. Birchall
    • Thinkers: Henri Fayol
    • The Virtual Organization
      Laurence S. Lyons
    • Thinkers: Charles Handy
  • Leadership
    • Overview
      Stuart Crainer
    • Thinkers: Warren Bennis
    • The Work of the Leader
      Donald L. Laurie
    • International Practice: British Petroleum
  • Strategic Management
    • Overview
      Costas Markides
    • Thinkers: Igor Ansoff
    • Mission, Vision and Strategy Development
      Andrew Campbell
    • Corporate Value Creation: implementing value-based management
      Neil Monnery, Thomas Lewis and Eric Olsen
    • Creativity in the Search for Strategy
      Simon Majaro
    • The Role of Project Management in Implementing Strategy
      Eddie Obeng
  • Quality and Beyond
    • Overview
      Tom Dickson
    • Thinkers: W. Edwards Deming
    • Total Quality
      Owen Bull
    • Customer Service
      Brian Moores
  • Re-engineering
    • Overview
      Stuart Crainer and Eddie Obeng
    • Thinkers: F. W. Taylor
    • Re-engineering in Practice
      Colin J. Coulson-Thomas
  • Human Resource Management
    • Overview
      Shaun Tyson
    • Thinkers: Richard Pascale
    • Recruitment and Selection
      Elisabeth Hartley and Patricia Marshall
    • Appraisal
      Brian Watling
    • Managing High-Fliers
      Philip Sadler
    • Women in Management
      Valerie Hammond
    • Reward and Remuneration
      Doug Crawford and Vicky Wright
    • Career Management
      Peter Herriot and Carole Pemberton
    • Creating High Performance Work Organizations
      Edward E. Lawler
    • Empowerment
      D. Quinn Mills and G. Bruce Friesen
    • International Practice: Semco
  • Making the Organzation Work
    • Overview
      Stuart Crainer
    • Manufacturing Strategy
      Jay S. Kim
    • Logistics Management
      Douglas Macbeth
    • Outsourcing
      Hilary Cropper
    • Building Customer-Supplier Relationships
      Kenneth Cherrett
    • Research and Development as a Business Resource
      Michael Kenward
    • Managing Marketing
      Robert Smith
    • Managing a Salesforce
      Ken Langdon
    • Design Management
      Raymond Turner
    • Managing Corporate Identity
      Terry Tyrrell
  • Education, Development and Training
    • Overview
      Theresa Bernett
    • The Role of Business Schools
      Arnoud de Meyer
    • Top Management Development
      Robert Sharrock
    • Evaluating Training Effectiveness: The Stakeholder Model
      Mark Easterby-Smith
    • Outdoor Management Development
      Nicola Phillips
• Part 2: Management Tools and Techniques
  • Managing the Management Tools
    • Overview
      Darrell K. Rigby and Crawford S. Gillies
    • Thinkers: Henry Mintzberg
  • Financial Management
    • Overview
      Steve Robinson
    • Management Accounting
      Sydney Howell
    • Managing the Finance Function
      Charles Colman
    • Managing Long-term Investment Decisions
      Eddie McLaney
    • Managing Financial Risk
      John Heptonstall
  • Marketing
    • Overview
      Patrick Barwise
    • Brand Management
      Chris Styles and Tim Ambler
    • International Practice: Anheuser-Busch
    • The Europeanization of brands: beyond the global/local dichotomy
      Jean-Noël Kapferer
    • Relationship Marketing Strategy
      Adrian Payne
    • Database Marketing
      Patrick Forsyth
    • Competitor Analysis and Benchmarking
      Tony Bendell and Roger Penson
  • Utilizing Technology
    • Overview
      Chris Yapp
    • IT Management
      Veronica Janas
    • Multimedia
      Peter Chatterton
  • Learning
    • Overview
      Jane Cranwell-Ward
    • Thinkers: Chris Argyris
    • The Learning Organization
      Phil Hodgson
    • Self-Managed Learning
      Andrew Constable
    • Coaching and Mentoring
      Joanna Howard
    • Project-based Learning
      Bob Dodds and Bryan Smith
    • Using Consultants
      Mark Pinder and Stuart McAdam
  • Communication
    • Overview
      Heinz Goldmann
    • Communicating with Employees
      Brenda McAll
    • Internal Marketing
      Kevin Thomson
    • Negotiating
      Jane Hodgson
    • Networking
      Vivien Whitaker
    • Managing International Public Relations
      John Graham
    • Government and Parliamentary Relations
      Patrick Law
    • Teamworking
      Graeme Leith
    • Crisis Management
      Lex van Gunsteren
• Part 3: Managing Internationally
  • The Transformation of the International Economy
    • Overview
      Bruce McKern
    • Achieving Global Competitiveness
      Hans Wüthrich
    • Thinkers: Michael Porter
    • Cultural Factors of International Management
      Fons Trompenaars
    • Identifying and Developing International Management Competence
      Kevin Barham and Claudia Heimer
    • Training the International Manager
      Bruno Dufour
    • Managing the Global Company from the Centre
      Robin Buchanan and Richard Sands
    • Managing the Global Company
      Paul Evans
    • The Evolution of Mergers and Acquisitions in Europe
      Didier Pène
    • International Joint Ventures
      Peter Lorange
    • Japanese Management
      Jacques Gravereau
• Part 4: New Elements in Management
  • The Third Industrial Revolution
    • Overview
      Tom Cannon
    • Thinkers: Peter Drucker
    • Public Service Management
      Catherine Fitzmaurice
    • Managing the Small Business
      Panikkos Poutziouris
  • Corporate Responsibility
    • Overview
      Peter Spooner
    • The Role of Ethics in Contemporary Management
      Thomas Kerr
    • International Practice: Levi Strauss & Co
    • Company, Community and Competitive Advantage
      David Grayson
    • Managing the Environment
      Kit Sadgrove
  • Corporate Governance
    • Overview
      Nigel N. Graham Maw
    • The Role of Non-Executive Directors in Corporate Governance
      Adrian Cadbury
    • Creating an Effective Board
      Colin J. Coulson-Thomas
• Part 5: Glossary